Privacy Policy
Last Updated: June 12, 2026
ElectroReel Components, LLC respects your privacy. This Privacy Policy explains how we collect, use, and protect information submitted through our website.
Information We Collect
We may collect information that you voluntarily provide through our website, including:
- Name
- Company name
- Email address
- Phone number
- Message or inquiry details
We may also collect limited technical information automatically, such as browser type, device information, IP address, pages visited, and general website usage data.
How We Use Information
We use the information we collect to:
- Respond to product questions, quote requests, and support inquiries
- Communicate with customers, vendors, and prospective customers
- Improve our website, products, and customer service
- Maintain website security and reliability
We do not sell your personal information.
Contact Forms
When you submit a contact form, the information you provide is used to respond to your inquiry. Form submissions may be delivered by email and may be stored temporarily or permanently within our website system or email system for business recordkeeping.
Cookies and Website Analytics
Our website may use cookies or similar technologies to help the site function properly, improve user experience, and understand general website activity.
We may use analytics or performance tools that collect non-personal or aggregated information about website traffic and usage.
You can disable cookies through your browser settings, but some website features may not function properly.
Third-Party Services
Our website may use third-party services, plugins, hosting providers, email services, analytics tools, or security tools to operate the website and process inquiries. These providers may process information only as needed to provide their services.
Information Sharing
We may share information only when necessary to:
- Respond to your inquiry
- Provide requested products, services, or support
- Work with trusted service providers who help operate our website or business
- Comply with legal obligations
- Protect our rights, property, or security
We do not sell, rent, or trade your personal information.
Data Security
We take reasonable steps to protect information submitted through our website. However, no website, email system, or internet transmission is completely secure. Please avoid submitting sensitive or confidential information through the website contact form.
Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices, security, or content of those external websites.
Children’s Privacy
Our website is intended for business and general informational use. It is not directed to children under the age of 13, and we do not knowingly collect personal information from children.
Your Choices
You may contact us to request that we update or remove personal information you have submitted to us, subject to any business, legal, or recordkeeping requirements.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
ElectroReel Components, LLC
525 Canal Road, Ste. C
El Paso, TX 79901-2200
Phone: 915-590-6718
Email: cs@electroreel.com